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International Teams - RU
Super League Clubs
United Rugby Championship
European Clubs - Rugby Union
Southern Hemisphere Club Rugby
International Teams - RL
Army, Navy & RAF Rugby Shirts
Other Rugby Shirts
All our shipping services are fully tracked.
In order to check the delivery cost please proceed to checkout and enter your shipping address. Our website will calculate the shipping cost here
Delivery estimates will be provided at checkout and in order email confirmations. Please note that delivery times may vary from time to time depending on unforeseen circumstances. Please get in touch if your order has not been delivered by the dates supplied in your order confirmation.
Once the order has been dispatched you will receive a shipment email to confirm that your order is on its way, this will include the tracking number. All orders are usually fulfilled within 2-3 working days. During peak time and promotional sales periods, this may change and take up to 8-10 working days.
Royal Mail 24 hour or 48 hour tracked
Standard delivery time is 2-3 working days.
Royal Mail Special Delivery Guaranteed®
Delivery guaranteed by 1pm next working day.
Please note all services are tracked
Unless explicitly stated, we are unable to provide a specific delivery time.
Royal Mail International Tracked / Tracked & Signed / Signed Airmail
This service is handled by Royal Mail in the UK and then delivered by your local postal service. Please see below for a list of areas and estimated delivery times. Please note a duty charge may apply in selected countries. We are unable to refund duty charges applied by the local authorities.
Standard delivery times:
Europe - 4-8 working days
North America - 7-15 working days
Asia - 9-18 working days
Central America, South America, Africa and Oceania - 11-25 working days
Please note that delivery estimates may be changed at certain times of the time of day. Please find an accurate delivery estimate on your order confirmation email sent after purchase. Unless explicitly stated, we are unable to provide a specific delivery time. We reserve the right to remove or amend these delivery options without notice.
We pride ourselves on the quality of our shirts and that each shirt is described accurately and priced accordingly, but we are happy to exchange or provide a refund for any item described inaccurately within 14 working days of ordering.
You may return any item within 14 days of receiving the item in the original condition for an exchange or full refund of the price you paid for the item. Items can also be returned for store credit. The postage cost will not be refunded
WE RESERVE THE RIGHT TO REFUSE OR DIMINISH REFUNDS IF AN ITEM IS RETURNED IN A WORSE CONDITION THAN DESCRIBED AT PURCHASE. THIS DOES NOT INCLUDE THE REMOVING OF AN ITEM FROM A PLASTIC BAG, BUT IT DOES INCLUDE THE REMOVAL OF TAGS.
Please contact us at firstname.lastname@example.org if you wish to return or exchange an item and we will advise you on the next steps.
ITEMS MUST BE SENT BACK WITHIN 14 DAYS OF AN ADVICE OF RETURN EMAIL.
We recommend that you use a tracked delivery service as we cannot be held responsible for goods not received. Please allow up to 14 working days for your refund or exchange to be processed. We cannot process any refund prior to receipt. All refunds will be issued via the original payment method to the card or PayPal account used to place the order. Refunds can also be issued in the form of store credit.
If you have ordered in error, please advise us to cancel as soon as possible after the order. We can refund you straight away, if the item has not been posted. If your order has been shipped, you will need to contact us on receipt of your order and follow the returns procedure.
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